COVID-19 POLICIES
& GUIDELINES

We hope that you and your families are healthy and happy. 

We are doing our VERY BEST to make you feel safe in our salon.

Please review our guidelines below in full to

ensure your appointment goes smoothly.

 

What You Need to Know Before Your Appointment

  • If you have an appointment and are feeling “off” or “under the weather” please call or email us at trianon.inc@gmail.com and we will happily reschedule your appointment for another time. Please give us as much notice as humanly possible.
     

  • If you do not show up and you do not contact us prior to your scheduled appointment time, you will be charged the full service amount.
     

  • When you arrive, please call the salon or knock on the door for entry. The door will remain locked for security purposes. Upon checking in, you will be directed to the washroom for hand washing.
     

  • MASKS ARE REQUIRED. Please make sure your mask loops around your ears; Neck gaiters and masks that tie behind your head will prevent your colorist/stylist from doing your hair and should not be worn to your appointment.

  • Blow dry services may be limited. While all hair cut services will include a blow dry, hair color services may or may not include a blow dry based on available salon space. PLEASE NOTE THAT COLOR SERVICE QUICK DRYS ARE COMPLIMENTARY AND MAY REQUIRE A SHORT WAIT TIME.
     

  • Due to increased capacities, we will need all available space for our clients receiving services. We kindly ask that no other guests, pets, or children accompany you to your appointment.
     

  • If a caregiver is necessary to get you to your appointment and must stay with you, please let us know in advance at the time you are making your appointment so that we can make special arrangements.
     

  • Please do not wear a hoodie or turtleneck/high neck garments, as this will get in the way of doing your hair and shampooing.
     

  • To arrange contactless checkout, please call ahead during business hours to provide your credit card information. We will securely keep this information on file for you.
     

  • Beverage service will be limited to individual bottles of water. We ask that you refrain from bringing any outside food into the salon.
     

  • If you would like to purchase hair products only, we will be offering curbside pickup. Simply call ahead and you can pay via credit card over the phone. We will happily bring it outside to you.
     

  • We will be offering Safer at Home Color Kits for curbside pickup. Kits are meant for single process/root touch up color only and are not meant for highlights. Please inquire by emailing us at trianon.inc@gmail.com.

Trianon Staff & Salon Safety Procedures

  • Masks are required for all staff members.
     

  • Hand washing will be required before and after every guest.
     

  • Sanitation of all stations, mirrors and chairs will be required after every guest.
     

  • All tools will be sanitized after every guest.
     

  • High touch areas will be sanitized throughout the day. 
     

  • A deep cleaning will happen nightly.